Hello there! Thanks for checking out The OMNI FIT™.
The OMNIT FIT™ is an educational health and fitness brand. The OMNI FIT™ (D/B/A Kala Duncan) is not a doctor or registered dietitian. Any advice provided should not be taken as medical advice. It is not intended to diagnose, treat, cure, or prevent any health problem – nor is it intended to replace the advice of a physician. Always consult your physician or qualified health professional on any matters regarding your health. All information is shared based on personal experience and years of clinical experience training clients.
What you will read, listen to and find on this site is our point of view. The OMNI FIT™ cannot be held liable for any losses; injuries or damages that may occur as a result of the choices you make based on the information you find on this site.
Please rest assured that any products or programs you see promoted on this site have been thoroughly evaluated. We only promote things that we know can help you or we have used ourselves. Sometimes we receive an affiliate commission and other times we don’t. Either way, the success of the site and of my personal business starts and ends with my reputation. It would make zero sense, whatsoever, to recommend crappy products to you. We will never jeopardize our reputation for any type of commission.
Finally, all written, video, audio and image content contained on this website is the intellectual property of Kala Duncan and The OMNI FIT™ LLC. We will not hesitate to take legal action against plagiarism.
The following policies have been developed in order to address refunds and cancellations.
As a client of The OMNI FIT™ LLC you must be 18 years or or have parent/guardian permission to purchase and participate in a program.
Customized Coaching Programs:
- There are no refunds. All sales through ©The OMNI FIT LLC are final.
- The OMNI FIT™ LLC does not require a minimum monthly commitment; however, we do request a 30-day written notice from your next billing cycle in order to wrap up your custom programming. Cancellation will be effective on the first day of your next billing cycle. If notice is given within 30 days, your draft can be canceled after your next, and last, billing cycle.
- If you choose to cancel or take a break from your monthly coaching, but would like to re-join in the future, we cannot guarantee you a spot. There is limited availability to ensure quality coaching, and all others will be added to our wait list.
- If you choose to cancel or take a break from your monthly coaching, but would like to re-join in the future, you will need to pay the initiation fee again unless it’s been less than 60 days since you’ve cancelled.
- The OMNI FIT™ LLC will only accept payment via Stripe, PayPal® or Cash App®. We do not accept cash or personal checks. The client is responsible for keeping payment information current and funds available for monthly payments. All declined debit cards, credit cards and skipped payments will be assessed a $20 late fee after the third billing attempt. After repeated offenses, the late fee will be charged after the first billing attempt. Services will be immediately suspended until payments are resolved.
- We reserve the right to cancel a client’s monthly coaching or membership due to well-being concerns or other unforeseen conflicts.
Digital Downloads (eBooks/Resource Guides)
Because there is no way to return a digital download, we do not offer returns or refunds for eBook/Resource Guide digital downloads. We would love to answer any and all of your questions prior to purchasing to make sure you’re getting exactly what you want. Simply email info@theomnifit.com and we’ll be happy to help!
Physical Products (apparel, etc.)
Changed your mind? The OMNI FIT will gladly accept items purchased online within 10 days of the original ship date for a refund or store credit. Shipping will not be refunded. Items must be in original condition and must not be worn, used, altered or washed.
Once received, your return will be processed within 7 business days, and you will be notified via email once complete. Please note your bank may require additional days to process and post the transaction.
For returns, please mail to The OMNI FIT, 6234 Old Highway 5 Suite D9 #124 Woodstock, GA 30188.
ECourse 100% Money-Back Guarantee
Transformation Blueprint 8 week eCourse
We offer a 100% money-back guarantee within 10 days of purchasing the paid in full option, if a participant is not satisfied. However, in order to qualify for the full refund a participant must complete the first 3 modules and show us they have done the work as prescribed in the course. This is because we know that people have a tendency to move from program to program trying to find the “fix” for their health and fitness goals, and we all know that doesn’t work. We also know, through results, that retraining your brain and integrating the tools and strategies provided in the course into your everyday life works to help you reach and maintain a healthy weight without diets and detoxes.
To initiate the refund process for the eCourse, send an email to info@theomnifit.com.
OMNI FIT 365
We offer a 100% back guarantee after 60 days on the paid in full option only. However, in order to qualify for a PIF refund you must submit proof that you did at least 85% of the work in the program and that it did not work for you. In the event that you decide your purchase was not the right decision, at 60 days of enrollment, contact our support team at info@theomnifit.com and let us know you’d like a refund. View this page for more details.
Privacy Notice
This privacy notice discloses the privacy practices for theomnifit.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Registration
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Sharing
At times we may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
If you feel that we are not abiding by this privacy policy, you should contact us immediately at info@theomnifit.com